Privacy Policy

Last updated: September 1, 2026. This policy explains what Lucidio collects, how it is used, and your choices.

1. What Lucidio stores

Lucidio offers two ways to use the site:

• Guest mode: Your lab translator inputs, Ask Me sessions, and saved logs are stored only in your browser's local storage. Lucidio does not receive or store this data on our servers.
• Signed-in mode: If you create an account, your saved sessions are synced to our backend so you can access them across devices. We also store your account email and any profile information provided by your sign-in method.

2. Google sign-in information

When you sign in with Google, Google may share your email address and basic profile information (such as your name and profile picture) with Lucidio. We use this only to create and identify your account. We do not sell, share, or use this information for advertising.

3. Medical and identifying information

Lucidio is an educational tool, not a medical record system. Please do not enter unnecessary identifying medical information, such as your full medical history, diagnosis, provider names, insurance details, or other sensitive personal data that is not needed to understand a lab result or prepare questions for your doctor.

4. How your data is used

We use your data only to provide the Lucidio service: generating explanations, preparing questions, syncing saved sessions, and maintaining your account. We do not train AI models on your individual inputs.

5. How AI processing works

When you use the Lab Result Translator or Ask Me, the information you type (such as a test name, value, reference range, or a health concern) is sent over an encrypted connection to our AI provider solely to generate your educational explanation or questions. This processing happens in real time and the result is returned to your browser. Your inputs and results are only stored when you choose to save them — as a guest, in your own browser's local storage; as a signed-in user, in your Lucidio account. We do not use your inputs to train AI models, and we do not sell or share them with advertisers.

Voice input and read-aloud use speech features built into your browser or device. When you use the microphone in Ask Me, your speech is converted to text by that browser or device service, which may send the audio to the speech service of the browser or operating system maker under their own privacy terms. Lucidio never records, uploads, or stores audio, and nothing is sent to Lucidio until you press the generate button. Read-aloud only speaks text that is already on your screen.

6. Requesting deletion

You can delete individual saved sessions from your Saved Logs page. To delete your account and all associated cloud data, email us at lucidiohealth@gmail.com and we will process your request within 30 days.

7. Educational purpose only

8. Changes to this policy

We may update this Privacy Policy as the service evolves. The latest version will always be posted on this page with the updated date.

Questions? Contact us at lucidiohealth@gmail.com.